In addition, Amazon has pledged to deploy Slack “organization-wide” as part of the partnership deal. There’s also an integration with Amazon AppFlow, which lets users move data between AWS and Slack services quickly. This includes the AWS Chat Bot that lets developer and operations teams monitor cloud resources, with plans to incorporate AWS’s full range of 175 services in future. There are other products in the works between the two vendors, too. “Plus, it’s really well-suited to their consumption pricing model where you only pay for what you use.” “Positioning it as more of a backend solution for developers to embed in their apps is something that suits AWS down to the ground but is also something the competition not doing in this area,” said Ashenden. “It also helps reinforce their relationship with AWS, which is important given their positioning versus Microsoft,” she said.Ī closer partnership with Slack also has benefits for AWS as it struggles to push Chime to a wider audience amid a competitive unified communications landscape. So building on Chime’s SDK provides a low-risk method of improving its offering to SMBs. While Slack has existing video comms capabilities, such as screen-sharing technology from its acquisition of Screenhero, these are pretty basic, said Angela Ashenden, a principal analyst at CCS Insight. “For AWS, the partnership validates its platform-based approach for Slack, it expands even more its capabilities for scaling and equally important, to provide enterprise-grade security features,” he said. Since it provides plenty of features for free, we’ve decided to focus on alternatives that are all available as free hosted solutions. The deal has clear advantages for both vendors, said Raul Castanon, senior analyst at 451 Research / S&P Global Market Intelligence. Slack is a hosted solution, which means you can sign up for it, create your WorkSpace, and start collaborating. “Long term, the move will allow us to add new features, such as mobile video, so users can continue to rely on Slack for secure enterprise communication.” “In the near term, there won’t be any visual changes to the end-user experience,” Slack said in a blog post. By migrating Calls to AWS, Slack will remove the need to run its own unified communications infrastructure.
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